{"id":706,"date":"2025-05-14T16:23:23","date_gmt":"2025-05-14T13:23:23","guid":{"rendered":"https:\/\/uapay.ua\/en\/?p=706"},"modified":"2025-05-14T16:24:44","modified_gmt":"2025-05-14T13:24:44","slug":"how-ternopil-became-one-of-the-most-digital-cities-in-ukraine","status":"publish","type":"post","link":"https:\/\/uapay.ua\/en\/how-ternopil-became-one-of-the-most-digital-cities-in-ukraine\/","title":{"rendered":"How UAPAY helped Ternopil become a digital leader among Ukrainian cities"},"content":{"rendered":"\n

The Case of \u201ce-Ternopil\u201d and UAPAY<\/strong><\/p>\n\n\n\n

At UAPAY, we believe technology should improve people\u2019s lives \u2013 not someday in the future, but right now. That\u2019s why one of our key priorities is creating digital solutions for communities and cities. One of the most powerful examples of this approach is our partnership with the city of Ternopil.<\/p>\n\n\n\n

Even before the full-scale war, the local government of Ternopil had set a clear course for digital transformation. In 2024, they launched a comprehensive mobile application called \u201ce-Ternopil.\u201d We were proud to be part of this journey \u2013 implementing the payment infrastructure and helping to create a simple, secure, and user-friendly system for municipal services.<\/p>\n\n\n\n

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Not just digital services \u2013 a full ecosystem<\/strong><\/p>\n\n\n\n

Our goal wasn\u2019t just to enable online payments. Together with the city council\u2019s IT team, we worked to ensure the user experience was seamless, transparent, and convenient for every resident. Every element \u2013 from the design of the payment modules to data processing \u2013 was developed based on real-world scenarios and user behavior.<\/p>\n\n\n\n

Key features of \u201ce-Ternopil\u201d<\/strong><\/p>\n\n\n\n

The app offers dozens of functions that allow residents to manage daily tasks with just a few clicks:<\/p>\n\n\n\n

  • Utility payments<\/strong> \u2013 pay via a single invoice, including meter readings. Over 80,000 readings are submitted through the app every month.
    <\/li>
  • Public transport<\/strong> \u2013 the \u201cDeTransport\u201d feature allows users to track routes in real time and view schedules.
    <\/li>
  • Transport card<\/strong> \u2013 manage trips, check your balance, and top up without visiting a service center.
    <\/li>
  • Fines<\/strong> \u2013 pay traffic violations online quickly and easily.
    <\/li>
  • Notifications and appeals<\/strong> \u2013 stay informed about city updates and submit requests directly.
    <\/li>
  • Surveys<\/strong> \u2013 engage citizens in decision-making, such as selecting the color of public transport.
    <\/li>
  • Business services<\/strong> \u2013 tools for legal entities that save time for entrepreneurs.
    <\/li>
  • Doctor appointments<\/strong> \u2013 the next step in expanding the ecosystem.
    <\/li><\/ul>\n\n\n\n

    Numbers that speak for themselves<\/strong><\/p>\n\n\n\n

    As of 2024, Ternopil has a population of over 225,000, with more than 100,000 active users of the app. Each month, over 80,000 meter readings are submitted online, and utility payments have grown by 15% year-over-year. The total number of transactions has surpassed 1 million.<\/p>\n\n\n\n

    UAPAY: a business that sets new standards for digital interaction<\/strong><\/p>\n\n\n\n

    UAPAY didn\u2019t just deliver payment infrastructure \u2013 we became a true partner, helping the city think bigger.
    \u201cIt\u2019s important for us that the product feels alive \u2013 constantly evolving with the needs of the community. Together with the Ternopil team, we\u2019ve built not just another digital service, but a foundation of trust between local authorities and residents,\u201d<\/em> says Julia Fedosiuk, CEO of UAPAY.<\/strong><\/p>\n\n\n\n

    Voice of the city<\/strong><\/p>\n\n\n\n

    \u201cWe want Ternopil residents to stop wasting time in queues or paperwork. Digital services aren\u2019t a luxury \u2013 they\u2019re a necessity. \u2018e-Ternopil\u2019 is our step toward a European-style city: fast, transparent, and convenient,\u201d<\/em> says Mariana Zvarych, Head of Digital Transformation at the Ternopil City Council.<\/strong><\/p>\n\n\n\n

    What\u2019s next?<\/strong><\/p>\n\n\n\n

    Upcoming features include integration with eHealth, online doctor appointments, kindergarten services, and community club programs. Ternopil continues to lead the way as one of Ukraine\u2019s most forward-thinking digital cities.<\/p>\n\n\n\n

    Conclusion<\/strong><\/p>\n\n\n\n

    \u201ce-Ternopil\u201d is more than a digital success story \u2013 it\u2019s a model of effective collaboration between local government and tech partners. At UAPAY, we believe that when government and technology work hand in hand, they don\u2019t just deliver services \u2013 they drive meaningful change. And for us, Ternopil is just the beginning.<\/p>\n\n\n\n

    Want to learn more about UAPAY\u2019s digital community solutions?
    <\/strong>Contact our team \u2013 we\u2019re open to new partnerships.<\/p>\n","protected":false},"excerpt":{"rendered":"

    The Case of \u201ce-Ternopil\u201d and UAPAY At UAPAY, we believe technology should improve people\u2019s lives \u2013 not someday in the future, but right now. That\u2019s why one of our key priorities is creating digital solutions for communities and cities. One of the most powerful examples of this approach is our partnership with the city of […]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[117],"class_list":["post-706","post","type-post","status-publish","format-standard","hentry","category-cases","tag-uapay-e-ternopil"],"_links":{"self":[{"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/posts\/706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/comments?post=706"}],"version-history":[{"count":2,"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/posts\/706\/revisions"}],"predecessor-version":[{"id":709,"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/posts\/706\/revisions\/709"}],"wp:attachment":[{"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/media?parent=706"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/categories?post=706"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uapay.ua\/en\/wp-json\/wp\/v2\/tags?post=706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}