Arif Ahmedzade, Chief Sales Officer of UAPAY, told CASES about the impact of the pandemic on business and the nature of consumption.
The pandemic forced companies to rebuild business processes in an accelerated mode. Now they pay more attention to web products and work with customers in the virtual space. For example, in the B2C segment, mobile applications have become more popular than full-fledged PC versions. Chatbots receive global development and solve up to 95% of requests received by support services.
About how the fintech sphere was transformed and business processes were optimized in more detail at the link: https://cases.media/column/transformaciya-fintekh-sferi-ta-optimizaciya-biznes-procesiv?fbclid=IwAR0vC2hsCJLWYs1aKariBP6nPV7R9R9MNw_34qOjfs7z5TRG6c7tfLVs748